Job Description
Description:
Reports To: Resale Store Manager
Supervises: Online Store Assistant
Classification: Regular Full Time, Non-Exempt
1. Oversee and manage e-commerce platforms, including website and online marketplaces.
2. Develop and implement online sales strategies to achieve revenue targets and business goals.
3. Select items to photograph in a staged setting and organize inventory items to ensure product availability and efficient order fulfillment.
4. Research items to price appropriately.
5. Upload photos to online sales platform(s) with description and sizes etc.
6. Answer customer inquiries on items, create invoices and apply payments, as needed.
7. Coordinate with customer on pick up times, have item(s) clean and ready.
8. Monitor and analyze key performance metrics such as sales volume, traffic, and customer engagement.
9. Create statistical reporting on items sold/unsold, location of customers, timeline that items are on the “floor” and which platform the item was initially viewed on.
10. Prepare regular reports and insights on sales performance, trends, and opportunities for improvement.
11. Assist in-store customers purchase items online.
12. Assist with back door donation intake, cleaning and testing donated items when available.
13. Help cover cash register for Sales Associate breaks and vacations.
14. Crosstrain all areas of store.
15. Attending all staff meetings, staff development training and staff retreats.
16. Able to sit for extended periods of time, physical movement such as walking, bending and lifting. Candidates must be able to lift a minimum of 25 pounds.
17. Perform all other duties as assigned.
Requirements:QUALIFICATIONS:
Katy Christian Ministries is an Equal Employment Opportunity Organization.
Employee is subject to background check and drug screening as mandated by company policy.
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